PLAN YOUR VISIT
Ticket office opening hours: From 9am to 7pm. Ticket office will close at 6 pm, last entry at 6.30pm
Please be advised that due to the health emergency CODIV-19, the Italian government Decree DPCM 8 march 2020 art. 2 point 1d has ordered the immediate closure of all italian museums untill April 3
ALL-ACCESS TICKET OFFICE
MUSEUM COMPLEX OPENING HOURS
TICKETS AND PRICES
Full price admission: 15,00 €
Reduced price admission: 2,00 €
(available for visitors 18/25-year-old)
Free admission: available for
visitors under the age of 18 visitors with disabilities+accompanying person teachers+school groups tourist guides+ tourist groups staff of the Italian Ministry of Cultural Heritage holders of an Abbonamento Musei/Torino+Piemonte Card or ICOM card
HOW TO GET HERE
By trams or buses
Bus stops n. 472 Castello in Piazza Castello, n. 423 Duomo-Polo Reale in Via XX Settembre, n. 204 XI Febbraio in Corso XI Febbraio. For further information please visit the website: www.gtt.to.it
- Porta Nuova railway station (15 minutes walk) From the train station pass through Corso Vittorio Emanuele II and proceed on Via Roma, up to Piazza Castello.
- Porta Susa railway station (20 minutes walk) From the train station take Via Cernaia and proceed on Via Pietro Micca up to Piazza Castello.
From the motorway exit or from the orbital road follow the road signs to the city centre. Royal Museums are located in a central restricted traffic area, cars are not allowed to transit in Via XX Settembre and Via Pietro Micca: these areas are reserved to public transport services. Transit is prohibited in Via Po, Piazza Castello and Viale dei Partigiani from 7.30am to 10.30am, Corso Regina Margherita and Corso San Maurizio are free access areas. For further information please visit the website: www.gtt.it
Piazzetta Reale, 1 Torino
In the area, there are:
PARKING LOTS Roma San Carlo, Piazza Castello, 113 www.torino.aci.it Porte Palatine, Via Porta Palatina, 15 www.gtt.it
BICYCLE PARKING Bicycles must be parked outside the Royal Museums, outside the Museum you can park your bicycle in Piazza San Giovanni, near the Royal Palace Complex entrance
BIKE SHARING ToBike station: Via Conte Verde www.tobike.it
CITYSIGHTSEEN Ticket Point, Piazza Castello, 165 www.torino.city-sightseeing.it
- The average length of the visit is about 2hours, therefore is advisable to purchase the ticket well in advance of the closing time. Maps of the area are available, in order to organize your visit and to have a definite idea of the spaces.
- The collections of the Royal Museums are delicate, that is why we are asking the visitor not to touch the works or eat and drink in the rooms.
- • For the same purpose, you can take photos for personal use without using the flash or tripod. As far as the photos for commercial use, it is necessary to contact Musei Reali firstname.lastname@example.org
- Inside the exhibition path it is possible to introduce small dogs in a pet carrier, guide dogs for blind people and dogs for pet therapy. Inside the main courtyard and Royal Gardens you can get in with pets on leashes.
- You cannot use bicycles inside the main courtyard and the Royal Gardens. There is a bike rack reserved for visitors near the ticket office.
FACILITIES FOR VISITORS
The cafeteria has its own entrance from the main courtyard and is located in the ancient halls of the Servizio di Frutteria, a place dedicated to the preservation of fine porcelain since 1700s. The cafeteria offers a moment of refreshment, also for lunch, in a unique and elegant frame, among the objects of the Savoy collections. It is possible to organize events in the cafeteria spaces: contatti The Cafeteria is open from Tuesday to Sunday from 9am to 7pm
Next to the ticket office you can find lockers to deposit your personal belongings for free, dimensions must be: 84 cm x 29.5 cm x 46.5 cm or 41.5 cm x 29.5 cm x 46.5 cm Each cabinet comes with a numbered key; we need it to be returned when you will pick up your personal items. Outside this area you cannot deposit your personal belongings, the Royal Museums Department will not be responsible for any theft, damage or loss. Strollers can be stored in the wardrobe after checking the availability of space.
TOILET SERVICES AND CHANGING TABLES
All the floors of the Royal Museums are equipped with toilets. In Sabauda Art Gallery, Royal Library, Archeological Museum and Chiablese Palace all the toilets are accessible to wheelchairs. You can also use the toilet facilities located in the main courtyard without the museum ticket, these toilets are chargeable and wheelchairs-accessible. The changing tables for babies are located inside the toilet facilities on the 1st floor of the Sabauda Gallery and on the -1 floor of the Archeological Museum.
There are some deckchairs available in the Royal Gardens, ideal for taking a break while visiting the Royal Museums or the Royal Gardens.
The architectural complex of the Royal Museums is accessible by two entrances, the one from Piazzetta Reale and the one from Piazza San Giovanni, between the Duomo and the Campanile. From both entrances, you can reach the cafeteria and the ticket office, which has a platform for the access; you can apply for free wheelchairs at the ticket office. The complex and its accesses are represented in the Museum map. All the necessary information about activities and services in support of the visit for people with disabilities is available in educational services.Access to the Royal Gardens: The entrance to the Gardens through the main courtyard is barrier-freeAccess to the Royal Library: The entrance to the Royal Library in Piazza Castello 191 is provided with a fixed wheelchair ramp and a moving one, both activated by the reception staffAccess to the Chiablese Palace: The entrance to temporary exhibitions, housed on the ground floor of Palazzo Chiablese, is barrier-freeAccess to the Sabauda Art Gallery and the Archeological Museum: The entrance to the exhibition itinerary is temporarily located in the Royal Garden and is barrier-free
ACCESSIBILITY TO THE EXHIBITION ITINERARY
The main floor of the Royal Palace is accessible by an elevator directly from the ticket office (door size: 75 cm) but first it is necessary to ask for help from the staff of the ticket office. You can access to the new wing of the building that houses the Sabauda Art Gallery and the Museum of Antiquities from the Royal Gardens, both fully accessible with elevators (door size: 110 cm) and motorized platform, activated by the room staff. Currently, the Kitchen (located in the basement of the Royal Palace), the King’s private apartments and the Queen Elena’s private apartments (located on the ground floor) are not wheelchair accessible. The Caveau exhibition halls of the Royal Library are accessible thanks to some platforms and elevators (door size:80 cm) with the help of the room staff. The rooms of Chiablese Palace are fully accessible without the need for assistance by the staff.
ACCESSIBILITY TO THE TOILET FACILITIES
The toilet facilities located in the Sabauda Art Gallery, in the Archeological Museum, in the Chiablese Palace and in the Royal Library are fully accessible to wheelchairs. The toilet facilities located outside the exhibition itinerary, with the entrance in the main courtyard, are accessible to wheelchairs, too.